Privacy Policy – Willis Garden Service

1. Information We Collect

When you contact Willis Garden Service through our website, phone, email, or WhatsApp, we may collect basic personal information such as your name, phone number, email address, and details about your gardening or landscaping enquiry.

2. How We Use Your Information

Your information is used only to respond to enquiries, provide quotes, arrange services, and communicate about your project or appointment. We may also use your contact details to follow up regarding requested services.

3. Quotes and Service Communication

If you request a consultation or quote, we may keep your contact details and project information so we can provide accurate pricing, schedule work, and manage ongoing services.

4. Information Sharing

Willis Garden Service does not sell, rent, or trade your personal information. Your information will only be shared when necessary to complete a service you requested, comply with legal requirements, or communicate with you about your project.

5. Data Security

We take reasonable steps to keep your personal information secure. Contact details and enquiry information are only accessible to the Willis Garden Service team responsible for responding to customers and delivering services.

6. Third-Party Services

Our website or communication channels may link to third-party services such as WhatsApp, Facebook, or Instagram. These platforms have their own privacy policies, and we recommend reviewing them when interacting through those services.

7. Cookies and Website Use

Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve the user experience. These do not identify you personally unless you choose to provide your information through a form or enquiry.

8. Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask for your information to be removed from our records where appropriate.

9. Policy Updates

We may occasionally update this privacy policy to reflect changes in our services or legal requirements. Any updates will be posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Willis Garden Service
Phone: 07934 728574
Email: adamwillis554@gmail.com
Service Area: County Down, Northern Ireland